Any orders placed by those aged under 18 must be with the consent of a parent or carer. Any information given by the child must be with the consent of a parent or carer. The card holder must be available to give information in cases where an under 18 is ordering.
Availability All products sold are subject to availability. If an item is out of stock, when ever possible, you will be advised within 24 working hours. We will only debit your credit/debit card when the goods are ready to be despatched, unless stated otherwise.
Delivery We shall endeavour to deliver your goods within the time specified, in accordance with the Distance Selling Act 2000, but we cannot be held liable for any loss caused to you for late delivery.
If there is a delay in dispatching your order, you will be notified accordingly and you may cancel your order for a full refund. Your statutory rights are not affected. You are responsible for your order once the package arrives at the supplied delivery address. We cannot be held responsible if the package goes missing once delivered. We cannot be held responsible for goods that do not arrive with you due to errors made by you when entering your address details. Please ensure that you check all your details before confirming your order. Deliveries are usually made by Royal Mail. We are unable to give instructions to the delivery staff with regards to leaving items elsewhere such as with neighbours, or in sheds. We regret that we cannot comply with any such instructions entered on your order form.
Postal and Delivery Options Mobs4U offers it's customers the choice to minimise postal cost. If you want only proof of postage and insurance then select non recorded postage option. However if you want to also track delivery then select recorded postage option. All shipping methods used by Mobs4U are safe, secure and insured, customers can choose trackable delivery if preferred. A signature will be required on receipt of goods where recorded postage is requested. If a delivery is unsuccessful, then a card is left to arrange collection or redelivery.
Royal Mail First Class delivery ( ) - £2.50 per order If you place a order before 3pm on a working day, we can send it on the same day. Usually next working day. However please allow up to 5 working days. Secure and Safe with proof of postage and postal insurance. (please select recorded postage option if you want to track delivery)
Royal Mail First Class Recorded delivery ( ) - £3.99 per order If you place a order before 3pm on a working day, we can send it on the same day. Usually next working day. However please allow up to 5 working days. Secure and Safe with proof of postage, delivery tracking and postal insurance.
Royal Mail Special Delivery ( ) - £5.95 per order If you place a special delivery order before 1pm on a working day, we can send it to you the next working day before 1 pm (except Scottish highlands). Secure and Safe with proof of postage, delivery tracking and postal insurance.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
General
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